Letting periods
Cottages are usually available for 1 or more weeks from a Friday or a Saturday depending on the property. Please refer to the individual property descriptions. Sometimes we can offer holidays starting on other days.

Short Breaks
We can often arrange short breaks out of season. The price for a short break is 75% of the weekly rate up to 4 nights, 90% for 5 nights adn 100% for 6 nights.

Longer Lets
Many properties are available out of the summer season for longer lets.

Rents
Rentals are per week and vary from season to season. Rental includes VAT. When booking includes a week starting in one month and finishing in the next, the rental for that week is the rental applicable to the month which includes the majority of the week. For example, Saturday 29 March to Saturday 5 April 2008 includes 3 March days and 4 April days so the April rent will be charged (note the final Saturday is not included in the calculation). Extras such as linen are quoted separately when applicable and payable with the rent.

Extra Charges
Towels and bed linen, including sheets, pillow cases and duvet covers are not automatically provided. The indivdual property descriptions detail the arrangements and extra cost if required. If bed linen and towels are included, one set per week for each bed will be supplied. Fuel (electricity, gas, oil, etc) is charged by meter reading or coin meter if it is not included in the rent (most properties include fuel charges in the rent). Some properties may also charge extra for pets.

Total number in the Party
It is essential that the number of people stipulated in the property description should not be exceeded and only those listed on the Booking Form may occupy the property. A cot may only be occupied by a child aged 24 months or less. The key holder has the right to refuse to accept a party comprising of more than that number and no refund will be given.

All of our cottages are generously equipped for the advertised number of guests. Sufficient heating, electric or gas cooker, refrigerator, the necessary kitchen utensils, cutlery, duvets or blankets and pillows are all provided.

Young Parties
We are essentially providing family holidays and it is Company Policy not to accept bookings from groups of people under the age of 25 and/or large single sex parties.

Arrival and Departure Times
Once you have paid the full amount for your booking you will be sent owner/caretaker contact information and directions to the property. The majority of rentals commence at 4:00pm on the first day of your holiday and end at 10:00am on the day of departure unless prior arrangements are made or otherwise specified in the property description and/or the Travel Directions and Key Details. This ensures that the Owner or Housekeeper has time to prepare the property for incoming guests and your co-operation in this matter will contribute to a trouble-free changeover.

Cleanliness
Guests are responsible for ensuring the property is left clean and tidy at the end of the holiday. An extra charge may be applicable if the property is not left in a reasonable state upon departure.

Special Requirements
Fairhaven welcomes visitors who have special requirements including those who, through disability, need particular facilities. Our properties are all different and we always try to find the most appropriate property for each visitor. However, please understand that not all of our properties can offer every facility so it is essential that you discuss your requirements with us before you make a booking and confirm these on your booking form.

VisitBritain Ratings
Fairhaven Holiday Cottages is a VisitBritain Quality Accredited Agency. Several of our properties are also individually graded by VisitBritain under their Self Catering Quality in Tourism Quality Assurance Scheme. These properties can be identified by the stars next to the name of the property. Star ratings are from one to five.