The South East
This is one of the best self catering properties we have stayed in, not only was every comfort considered, but the friendliness of the owners made our holiday complete. Heartily recommended.

Mr & Mrs S
North Wales
Quality Accredited AgencyQuality Accredited Agency Standard Information

Fairhaven Holiday Cottages is a VisitBritain Quality Accredited Agency.

The Quality Accredited Agency Standard has been developed to assess, in terms of quality, the policies, practices and procedures of agencies which provide self-catering properties to customers. These policies, practices and procedures are assessed for consistency, quality and improvement over time.

They should provide a service and end product that meet the customers expectations and requirements using a systematic approach. The Quality Accredited Agency Standard highlights agencies that are providing a quality customer service and who focus on the customers' needs.
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