01580 720770
Please take your time to browse through our brochure or website and ring our office should you have any questions. We will be more than happy to help. Use the search facility to see details and availability of cottages that will meet your needs for location and size.
Call us on 01580 720770 (+44 1580 720770), fax us on 01508 720771 or e-mail us at info@freedomholidayhomes.co.uk for further information and to make a provisional booking. We are happy to guide you through the rest of the process. The provisional booking we make for you when you phone or e-mail will be held for 5 working days to allow time for us to receive your completed booking form. If you are booking from overseas and cannot be sure that the postal services will deliver your booking form within 5 days, please let us know and we will hold the booking a little longer.
Booking
Bookings can be made either through this website, or by phoning us.
How to Pay
- Payment by cheque:
Please make cheques payable to Freedom Holiday Homes and send with your booking form to Fairhaven Holiday Cottages, 15 High Street, Cranbrook, Kent, TN17 3EB. - Payment by debit or credit card:
You can complete your credit/debit card details on the booking form or alternatively, phone us and give us your details over the phone.
We require the following information:
Card Type: Visa/Mastercard/Amex (credit cards)
Name on card
Card number
Expiry date
Security code (Last 3 digits of number printed on signature strip)
Postcode/zipcode
House number or name - Payment by Bank Transfer:
Contact us for bank transfer details if you wish to pay using this method. Please ensure you pay all transaction costs associated with bank transfer payments.
Booking Acknowledgement
When we receive your booking form and deposit, we send you a booking acknowledgement that will tell you the date by which your final payment is due. This will be eight weeks before the start of your holiday. When we have received the final payment from you we will send you the full details of how to get to your cottage, arrangements for obtaining the keys and any other special information. If your payment is not received by the due date we may have to cancel your booking.
Late Bookings
We can accept short notice bookings but those made within eight weeks of the start of the holiday must be paid in full at the time of booking.
Pets
Please ask about taking pets to our properties. Some owners welcome dogs and some welcome cats and other pets. Animals may not be taken unless previously arranged and are never to be left unattended in a property and are not allowed on any furniture. Please bring their own bedding and feeding bowls. Please refer to our Pet Policy for more detail.
